Customer story: a marketing agency’s team in Kenya, paid in dollars to accounts of their own

In brief. A marketing agency pays team members in Kenya in US dollars. Each team member has their own Storspay account as a sole trader: the dollars arrive by US bank transfer, stay dollars, and are cashed out to a Kenyan bank when the team member chooses, at 2% all-in.

The customers

Independent professionals in Kenya who work for a marketing agency abroad. They are paid in US dollars and are sole traders on Storspay.

The problem

An overseas employer’s payroll system pays US bank accounts. A professional in Nairobi does not have one. The usual workarounds are a wire that loses 5–7% in fees and exchange margin, or a marketplace wallet that converts on arrival at its own rate.

What they do on Storspay

1. Each opened a sole-trader account and verified with an ID and a selfie.
2. Each gave the agency their US dollar account details. The agency pays them by US bank transfer, like any US supplier.
3. The dollars are held as dollars. Each person decides when to convert.
4. They cash out to a Kenyan bank at 2% all-in, at the mid-market rate shown before they confirm.

The result

The agency changed nothing in how it pays. Its team in Kenya now receives the full dollar amount, keeps it in dollars for as long as they like, and pays one visible fee only when they move money to shillings.

Why it works

The payer and the payee want different things. The agency wants to pay a US account. The professional wants shillings on some days and dollars on others. Holding what arrives is what lets both be true.

Paid in dollars, euros or pounds from abroad? Open your freelancer account → Paying a team abroad? See what they would receive.

Customer name withheld at this stage. Figures are from the customer’s Storspay account as of 9 November 2026 and are shared in a form that does not identify them. Fees shown are the published fees on the Pricing page.