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Privacy Policy

Effective date: July 21, 2026 · Last updated: October 20, 2026

This Privacy Policy describes how StorsApp, Inc. ("Storspay," "we," "us," or "our") collects, uses, shares, and protects information in connection with the Storspay platform, website, and related services (the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

Business Information: When you register for the Service and complete KYB verification, we collect your company name, registered address, Employer Identification Number (EIN), articles of incorporation, business bank account details, and authorized-signer information (name, title, date of birth, government-issued identification).

Contact Information: We collect names, email addresses, phone numbers, and mailing addresses of your company's authorized representatives.

Transaction Data: We collect information about payments you initiate through the Service, including amounts, currencies, corridors, recipient bank details, settlement times, and transaction statuses.

Usage Data: We automatically collect information about how you interact with the Service, including IP addresses, browser type, device identifiers, pages visited, and referring URLs.

Cookies and Tracking: We use cookies, pixel tags, and similar technologies to analyze website traffic and measure the effectiveness of our marketing. We use Google Ads conversion tracking, the Meta Pixel and X conversion tracking, only after you accept cookies (see Ad measurement and your cookie choice).

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process and settle cross-border payments on your behalf
  • Complete KYB verification and comply with regulatory requirements
  • Conduct AML screening, sanctions checks, and fraud prevention
  • Communicate with you about your account, transactions, and Service updates
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and improve user experience
  • Send marketing communications (with your consent, where required by law)

3. SMS/Text Messaging

By providing your phone number during account registration and completing Know Your Business (KYB) verification on Storspay, you consent to receive transactional SMS text messages from Storspay (operated by StorsApp, Inc.) related to your account and payment activity. These messages may include payment status notifications (initiated, delivered, failed), security verification codes, payroll reminders, and account alerts.

Message frequency varies based on your payment activity, typically 1–5 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS notifications at any time by replying STOP to any message or by adjusting your notification preferences in your account settings. Reply HELP to any message for assistance, or contact us at info@storsapp.com.

We do not share, sell, or provide your mobile phone number, SMS opt-in data, or messaging consent data to third parties or affiliates for marketing or promotional purposes. Your phone number is used solely for delivering transactional notifications related to your Storspay account.

Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell your personal information. Mobile phone numbers, SMS opt-in data, and messaging consent data are never shared with third parties or affiliates for marketing or promotional purposes — the sharing described in this section excludes such data and is limited to what is necessary to operate the Service. We may share your other information with the following categories of third parties:

  • Infrastructure Partners: Regulated payment processors, custodians, and licensed local-currency disbursement partners that are necessary to process your transactions.
  • Service Providers: Companies that provide services on our behalf, such as cloud hosting, analytics, email delivery, and customer support tools. These providers are contractually required to protect your information.
  • Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies when required by law, subpoena, or legal process, or when we believe disclosure is necessary to protect our rights, prevent fraud, or comply with AML and sanctions obligations.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity.

5. Data Retention

We retain your information for as long as your account is active and for a reasonable period thereafter as necessary to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Transaction records are retained for a minimum of five (5) years in accordance with AML regulations.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of marketing communications at any time
  • Object to or restrict certain processing activities
  • Request a portable copy of your data

To exercise any of these rights, contact us at info@storsapp.com. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and to analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website but will not impact the core payment functionality of the Service.

We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Ad measurement, your cookie choice and your WhatsApp number

When you first visit, we ask whether you accept cookies. Google Ads, Meta Pixel and X (formerly Twitter) conversion-tracking cookies are only set after you click “Accept”, and we use them only to measure which of our ads lead to sign-ups. If you click “Decline”, they are not set. You can change your choice at any time with the “Cookie settings” link at the bottom of every page.

When you sign up, we store the campaign tags that brought you to our site (the utm, gclid or fbclid labels in the link you clicked, the first page you saw and the website that sent you) together with your sign-up, so we know which ads work. We never send your email address, phone number or name to Google or Meta.

We ask for your WhatsApp number on every sign-up form. We use it only to contact you about getting started with Storspay. We never sell it and never share it with anyone for their own marketing.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States and Canada, where our servers and service providers are located. We take appropriate steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

10. Children's Privacy

The Service is designed for businesses and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of the Service after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

StorsApp, Inc.
25 West 45th Street, 15th Floor
New York, NY 10036
info@storsapp.com

Storspay

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25 West 45th Street, 15th Floor
New York, NY 10036

Disclosures

Storspay is the trade name of StorsApp Inc., a federally incorporated Canadian company (Corporation No. 1124620-8). Storspay is a financial technology company, not a bank. Storspay does not hold, custody or control customer funds at any time.

StorsApp Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a money services business. Registration with FINTRAC does not constitute an endorsement by FINTRAC or the Government of Canada of Storspay or its services.

US dollar virtual accounts used to fund payments are provided by Lead Bank, Member FDIC. FDIC insurance covers only the failure of an FDIC-insured bank holding deposits, subject to FDIC limits and requirements; it does not protect against the failure of Storspay or any non-bank partner. Once funded, balances are held by a single regulated US financial infrastructure provider until delivery. Every other party in the payment chain — including Canadian-dollar funding partners and local-currency payout partners — acts solely as a payment transmitter and does not hold customer balances.

Storspay cards, where offered, are issued by Lead Bank, a Missouri state-chartered bank, pursuant to a licence from Visa U.S.A. Inc. Card balances are not FDIC insured. Cards are subject to approval.

Canadian-dollar funding, where offered, is processed by StorsApp Inc. as a FINTRAC-registered money services business and by payment partners that are also registered with FINTRAC. Funds in transit are converted and delivered by regulated payment infrastructure providers and are not held by Storspay.

Local-currency payouts are delivered by licensed payment partners regulated in each destination country, including partners registered with FinCEN in the United States and licensed or registered by the Financial Sector Conduct Authority (South Africa), the Bank of Ghana, the Bank of Zambia and other national regulators. Availability, delivery times and rates vary by country.

Storspay serves verified businesses only. Every business is verified before its first payment and every payment is screened against Canadian, United Nations and US sanctions lists. Storspay does not provide personal remittances, payroll calculation, tax withholding or employer-of-record services.

Rates shown are indicative all-in rates and may change without notice. Launch pricing applies until further notice. This website is for informational purposes and does not constitute legal, tax or financial advice.

Registered office: 2100-222 3 Ave SW, Calgary, AB T2P 0B4 · Business address: 25 West 45th Street, 15th Floor, New York, NY 10036

Mentions légales

Storspay est le nom commercial de StorsApp Inc., société constituée sous le régime fédéral canadien (numéro de société 1124620-8). Storspay est une entreprise de technologie financière, et non une banque. Storspay ne détient, ne conserve ni ne contrôle jamais les fonds de ses clients.

StorsApp Inc. est inscrite auprès du Centre d'analyse des opérations et déclarations financières du Canada (CANAFE) à titre d'entreprise de services monétaires. L'inscription auprès de CANAFE ne constitue pas une approbation de Storspay ou de ses services par CANAFE ni par le gouvernement du Canada.

Les comptes virtuels en dollars américains servant à approvisionner les paiements sont fournis par Lead Bank, membre de la FDIC. L'assurance FDIC couvre uniquement la faillite d'une banque assurée par la FDIC qui détient des dépôts, sous réserve des limites et exigences de la FDIC ; elle ne protège pas contre la défaillance de Storspay ni d'un partenaire non bancaire. Une fois approvisionnés, les soldes sont détenus par un seul fournisseur d'infrastructure financière américain réglementé jusqu'à la livraison. Toute autre partie de la chaîne de paiement — y compris les partenaires d'approvisionnement en dollars canadiens et les partenaires de versement en monnaie locale — agit uniquement à titre de transmetteur de paiements et ne détient pas les soldes des clients.

Les cartes Storspay, lorsqu'elles sont offertes, sont émises par Lead Bank, banque à charte de l'État du Missouri, en vertu d'une licence de Visa U.S.A. Inc. Les soldes de carte ne sont pas assurés par la FDIC. Les cartes sont assujetties à approbation.

L'approvisionnement en dollars canadiens, lorsqu'il est offert, est traité par StorsApp Inc. à titre d'entreprise de services monétaires inscrite auprès de CANAFE et par des partenaires de paiement également inscrits auprès de CANAFE. Les fonds en transit sont convertis et livrés par des fournisseurs d'infrastructure de paiement réglementés et ne sont pas détenus par Storspay.

Les versements en monnaie locale sont effectués par des partenaires de paiement agréés et réglementés dans chaque pays de destination, notamment des partenaires inscrits auprès du FinCEN aux États-Unis et agréés ou enregistrés par la Financial Sector Conduct Authority (Afrique du Sud), la Banque du Ghana, la Banque de Zambie et d'autres autorités nationales. La disponibilité, les délais de livraison et les tarifs varient selon le pays.

Storspay sert uniquement des entreprises vérifiées. Chaque entreprise est vérifiée avant son premier paiement et chaque paiement est filtré selon les listes de sanctions du Canada, des Nations Unies et des États-Unis. Storspay n'offre pas de transferts personnels, de calcul de paie, de retenues fiscales ni de services d'employeur de référence.

Les tarifs affichés sont des tarifs tout compris indicatifs et peuvent changer sans préavis. Le tarif de lancement s'applique jusqu'à nouvel ordre. Ce site est fourni à titre informatif et ne constitue pas un conseil juridique, fiscal ou financier.

Siège social : 2100-222 3 Ave SW, Calgary (Alberta) T2P 0B4 · Adresse d'affaires : 25 West 45th Street, 15e étage, New York, NY 10036

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