Paying a BPO, agency or dev shop in Thailand every month: retainers, milestones and the exact figure on the invoice

Short answer. Set the agency in Thailand up once as a recipient, pay each monthly invoice from your Storspay balance — the exact dollar or baht figure, at the mid-market rate, 1% all-in — and schedule the retainer so it goes out on the same day every month with the invoice number in the reference. The agency's bank shows a domestic credit, usually within minutes, and your bookkeeper has a receipt that matches the invoice.

How outsourced work is paid in Thailand

Thai BPOs, agencies and development shops — in Bangkok, Chiang Mai, Phuket, Pattaya and Khon Kaen — bill a monthly retainer, a milestone or a per-seat fee, usually in US dollars, sometimes in baht. The agency wants the invoice paid in full and on time; what it gets from a wire is the figure minus somebody's fees, three to five days late, with a reconciliation email to write.

Retainers and milestones on Storspay

A retainer is a scheduled payment: same amount, same day each month, same reference pattern. A milestone is a one-off against the invoice. Both come from your balance, both show the baht figure before you confirm, both produce a receipt with the invoice number. If the agency invoices in dollars, you type dollars and Storspay delivers the baht equivalent at the mid-market rate — more than the agency's own bank would have given it for the dollars.

When the agency is also on Storspay

If the agency opens a Storspay account, your payment to it is free and instant — it receives the currency you paid from, holds it, and pays its own staff in Thailand from there. For a growing agency with clients in several countries, that is one balance for all of them.

What is different about Thailand

Thailand is a manufacturing and tourism economy with a deep banking system: every supplier, hotel and studio has a Bangkok Bank, KBank, SCB or Krungthai account and domestic transfers land in seconds. Thai recipients are precise about baht amounts — invoices are issued in baht and the accounts team expects the exact figure — and they are tired of inbound wires that arrive a few per cent short after the correspondent bank and the receiving bank's FX desk have taken their cut. Storspay pays the baht figure on the invoice at the mid-market rate, with the 1% on its own line.

How a payment to Thailand works on Storspay

1. Fund your balance in USD (ACH or wire), CAD (Interac e-Transfer or EFT), GBP (UK bank transfer) or EUR (SEPA) — to account details in your own business name. Funding is free.
2. Add the recipient once: their name as it appears on the account, the bank (Bangkok Bank, Kasikornbank (KBank), Siam Commercial Bank, Krungthai, Krungsri, TMBThanachart and the other Bank of Thailand-licensed banks) and the account number. Storspay checks the account name before you confirm.
3. Type the amount in either box. Enter what you want to send and see the baht that land, or type the baht figure on the invoice and see what it costs you. The rate is the mid-market rate; the 1% is on its own line.
4. Confirm. The money goes over the domestic interbank rail and usually lands within minutes — the same business day at most. The recipient gets a notification with the exact amount, and you get a receipt with the invoice reference.

Nobody in Thailand has to sign up, install an app or touch anything other than their own bank account. Everything on the recipient side looks like an ordinary domestic transfer.

What it costs

Storspay charges 1% all-in on payments to Thailand, with a minimum of US$2, at the mid-market rate. That one line covers conversion, settlement and delivery; there is no FX markup, no intermediary-bank charge and nothing deducted on the recipient side.

Rates in this guide are the mid-market rate on the day of writing (1 USD = 33.5341 THB); the calculator on the homepage shows today's. Large payments are split automatically under the local channel cap, under one reference and one fee.

See what your team in Thailand receives →

Questions businesses ask before the first payment to Thailand

Can I pay the agency and its freelancers in one batch?

Yes. Run Payroll takes any mix of recipients in Thailand — a company account and individual contractors — in one batch with one fee line.

What if the invoice is in dollars but the agency's account is in baht?

Type the dollar figure; Storspay shows the baht that will land at the mid-market rate and sends that. The receipt shows both.

Can my accountant see the receipts?

Yes — add them as a team member with viewer access, or download the statement as CSV or PDF.

Can you pay PromptPay?

Not yet. Storspay pays Thai bank accounts by account number today; PromptPay is on the roadmap. Every PromptPay ID is linked to an ordinary bank account you can pay now.

Will the recipient's bank ask for documents?

For most business payments, no — the money arrives as a domestic baht credit. At or above the equivalent of US$50,000 the recipient's bank completes a Foreign Exchange Transaction Form; your invoice and the Storspay receipt are what they ask for.

Can I pay a Thai hotel or supplier in baht for a quote they gave me in US dollars?

Yes. Type the dollar amount and Storspay shows the baht figure at the mid-market rate; or type the baht figure on their invoice and see the dollars it costs — both boxes are editable.

Who this is for — and who it is not for

Storspay is for businesses and organisations: companies, agencies, schools, hospitals, facilitators, foundations and sole traders paying other businesses and professionals for work, goods and services. A sole trader counts as a business and signs up in their own name.

What Storspay is not is a personal money-transfer service. We do not open personal accounts, and every payment has to be a business transaction: an invoice, a contract, a fee note, work delivered. Money to family and personal transfers are not what this is, and we would rather say so now than at verification.